IT Veterans is currently seeking a UC/VoIP Administrator IV to join our team. You must have an active TS/SCI clearance with the ability to gain and maintain a CI poly.
Provide a high level of technical understanding for problem solving and troubleshooting
Interact with hardware and software vendors to address issues when necessary
Use escalation standards and personal judgment to ensure timely resolution of problems
Provide training and support to employees when necessary
Resolve escalated trouble tickets from Service Desk
Work on-call shift rotations with other members of the department
Deploy and troubleshoot VOIP equipment such as Cisco UC equipment
Deploy and troubleshoot VOIP tools - Jabber, Microsoft Teams, WebEx, Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC)
Bachelor's degree from an accredited institute in an area applicable to the position; an additional 4 years of experience be substituted in lieu of a degree
Minimum eight (8) years of relevant experience in addition to education level
Must possess current DoD 8570 IAT II and CCNA (or equivalent) certifications
Experience working in a DoD or IC environment desired
Current active TS/SCI clearance, with the ability to obtain and maintain a CI polygraph
At IT Veterans LLC, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion among our teammates is critical to our success.